FAQ

Frequently asked scenarios.

we want to fail the call if CLI starts with +27
 You should add new authentication rule with CLD translation rule s/.*[^0-9].*/REJ/ which will be translating CLD into symbolic for the account. If you wa...
Mon, 14 Apr, 2014 at 3:28 PM
UPDATE customer's accounts balance in DB
  Если клиент просит проапдейтить баланс аккаунтов которые прендалежат одному кастомеру, это можна сделать след путём: 1....
Mon, 14 Apr, 2014 at 3:28 PM
SIP codes translation
substitude 403 to 503 of server's domestic responses insert into scode_translations_internal (i_scode_translations_internal, in_scode, out_scode, reaso...
Fri, 23 Nov, 2018 at 2:43 PM
How to increase the voicemail record length
This query increase the value to 100 sec for whole system. sippy=> insert into ivr_config (section, option, value, i_ivr_instance) values ('...
Mon, 14 Apr, 2014 at 3:28 PM
Test Bandwidth
 # cd /usr/ports/benchmarks/iperf && make install && make clean Client side: # iperf -c server_host Server side: # iperf -s
Mon, 14 Apr, 2014 at 3:28 PM
How to add password policies
INSERT INTO password_policies (name, description, min_length, i_password_content, change_first_login, system) VALUES ('4 Digits', '90 day...
Mon, 14 Apr, 2014 at 3:28 PM
Internal scripts and system structure
  See the spreadsheet with all needed services and places where they should be restarted: List of services
Mon, 6 Jun, 2016 at 6:12 AM
SIP Registration fails with error "AOR doesn't match accounts.username, rejecting"
The "Account Name" (which is the AOR or Address-Of-Record) and the VoIP Username (The Authentication Username) is probably different. 
Mon, 27 Jul, 2015 at 12:39 PM
What IP addresses does Sippy use?
The list of IP addresses is available upon request from Sippy Support by opening a ticket. As part of routine support activities, Sippy will connect t...
Wed, 3 Feb, 2016 at 12:32 AM
Payment Processor Integrations
We often receive requests to integrate into new payment processors into our soft switch.  Before we can do so we need to collect some important information ...
Fri, 15 Mar, 2019 at 8:22 AM