Destinations Management Guide

The Destinations section provides tools to manage routing prefixes, assign them to countries or regions, and define associated metadata such as descriptions, area codes, and digit lengths. This is essential for ensuring accurate and efficient routing in your telecommunications or VoIP environment. Data from Destinations is later used in CDRs reports and can even affect the call routing, for example when the called number (CLD) has less symbols than it's configured for the prefix it has.


Filtering Destinations

The Filter panel at the top of the page allows you to search for existing destination records using flexible criteria:

  • Prefix: You can search prefixes using a partial match. For example, entering 120% with the is like operator will match any prefix starting with 120.

  • Country: Filter by the country name in the destination entry. For example, entering MA% with the is like operator will match any country that starts with MA.

  • Description: Use this field to search by descriptive region name (e.g., "New Jersey", "Alabama").

Once the fields are set:

  • Click Apply Filter to execute the search.

  • Click Reset Filter to clear the fields and view all records again.

⬆️ Uploading Destinations

You can upload a batch of destinations using the Upload Destinations section:

  1. Click Browse… to select a .csv or .xlsx file from your system.

  2. Click Upload to add the destinations in bulk.

Supported format:

  • Only .csv and Excel 2007+ .xlsx files are accepted.

  • Each row should include relevant fields like prefix, country, description, area name, min/max digit lengths.


Upload format and structure is explained in dedicated documentation General Method for Uploading Data



⬇️ Downloading Destinations

To export the current destination list for backup or editing:

  1. Click the Download button in the Download Destinations section.

  2. A file containing all visible destination records will be saved in .csv or .xlsx format, suitable for editing and re-uploading.

Destination Records Table

This section displays the currently configured destinations in a paginated table. The table columns include:

  • Prefix: Numeric prefix identifying the destination.

  • Country: Associated country name.

  • Description: Region or locality associated with the prefix.

  • Area Name: Abbreviation or standard code (e.g., state codes like NJ, DC, AL).

  • Min. Length / Max. Length: Expected digit length ranges for numbers matching this prefix.

  • Action:

    • Edit icon to modify a destination.

    • Delete icon to remove the destination from the system.

You can navigate through pages using the controls at the bottom-right of the table. The interface shows total record count and current page info.

✍️ Manually Adding or Editing a Destination

To add or change a destination manually:

  1. Click the edit (pencil) icon to modify an existing record.

  2. Fill or update the following fields:

    • Prefix

    • Country

    • Description

    • Area Name

    • Min. and Max. Length

  3. Save the changes to apply them immediately.

To add new destinations, use the Upload feature or use the manual entry option at the bottom of the page