Sippy Software, Inc.

Customize your Sippy Softswitch 3

• Customizing the User Interface
• Customize and add Invoice Templates
• How to invoice your customers

Frequently Asked Questions (FAQ) 12

• Frequently Asked Questions / FAQ - 1
• How do I find and start a chat on the Freshdesk Portal?
• What is the "Disallow Loops" Feature?
• What commision models are configurable in Sippy?
• Does Sippy support FAX signaling?

See all 12 articles

Support related information 2

• Reasons why a valid support and maintenance contract is critical to business success.
• Supported Versions

Sippy Softswitch Video Tutorials 3

• Sippy VoIP Softswitch Introduction Video Tutorial
• Creating and managing routes, rates and tariffs in bulk using the bulk file uploader
• Sippy Softswitch v.5.2 Menu Changes

Simple Setup Flowcharts 4

• Flowchart Overview
• Step 1: Vendor/Supplier Facing Flowchart
• Step 2: Customer Facing Flowchart
• IP to IP Authentication

System Installation 7

• Sippy SoftSwitch Hardware Requirements
• Sippy Softswitch Installation from ISO image
• Configuring your new SoftSwitch
• Choose Good Hardware
• Login details & password recovery

See all 7 articles

System Elements 29

• Accounts Overview
• Customers
• Tariffs and Rates
• Balance and Credit Limit
• Low Balance Notifications

See all 29 articles

System Concepts 15

• Call Process
• Understanding Authentication
• Understanding Rating and Billing
• Understanding Routing
• Understanding Number Translation

See all 15 articles

Advanced Features 27

• On-Net Routing
• Charging On-Net (Account-to-Account) Calls
• Automatic Database Backup
• Quality Based Routing
• Branding

See all 27 articles

Troubleshooting 4

• External Firewall setup for use with Sippy Softswitch
• General Method for Uploading Data
• Generating and Installing SSL Certificate
• Security management

Knowledge Base 15

• IPSec Configuration
• Top-Up Vouchers & related Payment Gateways
• Flat file CDR export (Thrift)
• Using SNMP to monitor Sippy Softswitch statistics
• Do Not Call List (DNC, DNCL)

See all 15 articles

Release Information 0

All about SoftPhones 5

• List of tested softphones
• SJPhone Configuration for SSP
• X-Lite Configuration for NAT traversal
• How to register account on the X-lite softphone.
• Microsip

Languages 1

• Support Languages & Adding Languages

Sippy Standby license 1

• Sippy Standby license - Network redundancy solution

Wholesale Scenario 3

• How Wholesale Works
• Wholesale scenario checklist
• Calls to Emergency numbers/911 and E911 Services

Calling Card Scenario 7

• How Calling Card Works
• Calling Card Set-Up Checklist
• Step 1 - Add Calling Card IVR Application
• Step 2 - Configuration of Calling Card Parameters
• Top Up Cards

See all 7 articles

Callshop Scenario 3

• How Callshop works
• Callshop configuring
• Callshop Checklist

DID scenarios 2

• Pin-less Calling Card
• DID use cases and call scenarios

Vendor with dynamic IP 1

• How to make connection for the vendor with dynamic IP

"Flat rate" scenario 1

• Flat rate scenario (available from ver. 4.0)

Basic configuration of Sippy Softswitch 1

• Basic configuration of Sippy Softswitch (step by step)

FAQ 10

• we want to fail the call if CLI starts with +27
• UPDATE customer's accounts balance in DB
• SIP codes translation
• How to increase the voicemail record length
• Test Bandwidth

See all 10 articles

XML-RPC API - General Information 2

• Introduction to Sippy XML-RPC API
• XML-RPC API - Data types specifications

XML-RPC API - Manipulating Accounts 20

• XML-RPC API - Account Creation and Parameters
• XML-RPC API - Updating Accounts
• XML-RPC API - Account Deletion
• XML-RPC API - Listing Accounts
• XML-RPC API - Authenticating Accounts using WEB credentials

See all 20 articles

XML-RPC API - Manipulate Customers 8

• XML-RPC API - Creating New Customer
• XML-RPC API - Blocking and Unblocking Customers
• XML-RPC API - Updating Customers
• XML-RPC API - Deleting Customers
• XML-RPC API - Getting a List of Customers

See all 8 articles

XML-RPC API - Vendors 2

• XML-RPC API - Vendors Management
• XML-RPC API - Connections Management

XML-RPC API - Manipulate Environments 7

• XML-RPC API - List IP-addresses configured on SSP softswitch
• XML-RPC API - Creating New Environment
• XML-RPC API - Update Environment
• XML-RPC API - Delete Environment
• XML-RPC API - Retrieving Environment Information

See all 7 articles

XML-RPC API - Payments 8

• XML-RPC API - Debit and Credit Card Manipulation
• XML-RPC API - Get Payment Details
• XML-RPC API - Refunding an Account
• XML-RPC API - Refund a Vendor
• XML-RPC API - Refund a Customer

See all 8 articles

XML-RPC API - Calling 2

• XML-RPC API - Manage Call-Back Calls
• XML-RPC API - Manage Active Calls

XML-RPC API - Miscellaneous 17

• XML-RPC API - Send an Email
• XML-RPC API - Destination Sets Management
• XML-RPC API - Validate Passwords Using a Password Policy
• XML-RPC API - Retrieve Service Plan Information
• XML-RPC API - Apply Translation Rule

See all 17 articles

XML-RPC API - Examples 8

• XML-RPC API - Python Example
• XML-RPC API - Request
• XML-RPC API - OK Response
• XML-RPC API - Fault Response
• XML-RPC API - Sign-Up HTML Page (old version)

See all 8 articles

XML-RPC API - Caveats 1

• XML-RPC API - Caveats

XML-RPC API - System Dictionaries 1

• XML-RPC API - Get System Dictionaries

XML-RPC API - CDRs data retrieving 4

• XML-RPC API - Exporting Vendors CDR to Mera Format
• XML-RPC API - Get CDRS of a Customer
• XML-RPC API - Get CDRS of an Account
• XML-RPC API - Retrieve SDP data of a call

XML-RPC API - External Balance Daemon 1

• XML-RPC API - External Balance Daemon

XML-RPC API - Binary Upload 3

• General Information
• getUploadToken()
• getUploadStatus()

Core applications 16

• Voicemail application
• Play Balance application
• Calling Card IVR Application
• Top-Up accounts w/o using of IVR application.
• Play Prompt IVR application

See all 16 articles

Simple API 1

• Simple API

OpenVPN Client Configuration 1

• OpenVPN Client Configuration

SMG Documentation 1

• SMG Frequently Asked Questions