Sippy Software, Inc.

Customize your Sippy Softswitch 3

• Customizing the User Interface
• Customize and add Invoice Templates
• How to invoice your customers

Frequently Asked Questions (FAQ) 12

• Frequently Asked Questions: 1
• How to start a chat on the Freshdesk Portal
• What is the Disallow Loops Feature
• What commision models are configurable in Sippy
• Sippy FAX signaling

View all 12

Support related information 2

• Reasons why a valid support and maintenance contract is critical to business success.
• Supported Versions

Sippy Softswitch Video Tutorials 3

• Sippy VoIP Softswitch Introduction Video Tutorial
• Creating and managing routes, rates and tariffs in bulk using the bulk file uploader
• Sippy Softswitch v.5.2 Menu Changes

Simple Setup Flowcharts 4

• Flowchart Overview
• Vendor and Supplier Facing Flowchart
• Step 2: Customer Facing Flowchart
• IP to IP Authentication

System Installation 8

• Sippy SoftSwitch Hardware Requirements
• Sippy Softswitch Installation from ISO image
• Choose Good Hardware
• Login details & password recovery
• Tested FreeBSD Versions and PostgreSQL Versions

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System Elements 33

• Accounts Overview
• Customers
• Tariffs and Rates
• Balance and Credit Limit
• Low Balance Notifications

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System Concepts 18

• Call Process
• Understanding Authentication
• Understanding Rating and Billing
• General Method for Uploading Data
• Understanding Routing

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Advanced Features 35

• On-Net Routing
• Charging On-Net (Account-to-Account) Calls
• Automatic Database Backup
• Quality Based Routing
• Internal external result codes in CDRs

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Firewall, SSL certificates, TLS management 6

• SSL Certificates for Web in Sippy 2021 and above
• SSL Certificates for Web in Sippy 2020 and below
• Manual generation and installation of SSL Certificate
• Firewall settings
• Authorization and termination of TLS traffic

View all 6

Knowledge Base 10

• IPSec Configuration
• Improvements to DID charging and authentication in Sippy Softswitch 2020
• Do Not Call List (DNC, DNCL)
• Ability to replicate destination set with all its content from one switch to another
• Flat file CDR export (Thrift)

View all 10

Release Information 0

All about SoftPhones 6

• List of tested softphones
• X-Lite Configuration for NAT traversal
• How to register account on the X-lite softphone.
• Microsip
• How to register account on the Zoiper softphone.

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Languages 1

• Support Languages & Adding Languages

Sippy Standby license 1

• Sippy Standby license - Network redundancy solution

Payment Processors 6

• Payment Processor Integrations
• Configuring PayPal REST API V2 Payment Processor
• Top-Up Vouchers & related Payment Gateways
• Configuring Braintree Payment Processor
• Configuring Stripe Payment Processor

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Wholesale Scenario 3

• How Wholesale Works
• Basic Configuration (Wholesale scenario)
• Calls to Emergency numbers 911 and E911 Services

Calling Card Scenario 7

• How Calling Card Works
• Calling Card Set-Up Checklist
• Step 1 - Add Calling Card IVR Application
• Step 2 - Configuration of Calling Card Parameters
• Top Up Cards

View all 7

Callshop Scenario 3

• How Callshop works
• Callshop configuring
• Callshop Checklist

DID scenarios 3

• Pin-less Calling Card
• DID use cases and call scenarios
• Calling Card via Default Account

Vendor with dynamic IP 1

• How to make connection for a vendor with dynamic IP

"Flat rate" scenario 1

• Flat rate scenario (available from ver. 4.0)

Basic configuration of Sippy Softswitch 1

• Basic configuration of Sippy Softswitch (step by step)

XML-RPC API - General Information 2

• Introduction to Sippy XML-RPC API
• XML-RPC API - Data types specifications

XML-RPC API - Manipulating Accounts 21

• XML-RPC API - Trunks management
• XML-RPC API - Account Creation and Parameters
• XML-RPC API - Account Deletion
• XML-RPC API - Account Incoming Routing management
• XML-RPC API - Applying Service Plan Charges

View all 21

XML-RPC API - Manipulate Customers 8

• XML-RPC API - Creating New Customer
• XML-RPC API - Blocking and Unblocking Customers
• XML-RPC API - Updating Customers
• XML-RPC API - Deleting Customers
• XML-RPC API - Getting a List of Customers

View all 8

XML-RPC API - Manipulate Web Users 1

• XML-RPC API - Blocking and Unblocking Web Users

XML-RPC API - Vendors 2

• XML-RPC API - Vendors Management
• XML-RPC API - Connections Management

XML-RPC API - Manipulate Environments 7

• XML-RPC API - List IP-addresses configured on SSP softswitch
• XML-RPC API - Creating New Environment
• XML-RPC API - Update Environment
• XML-RPC API - Delete Environment
• XML-RPC API - Retrieving Environment Information

View all 7

XML-RPC API - Payments 8

• XML-RPC API - Debit and Credit Card Manipulation
• XML-RPC API - Get Payment Details
• XML-RPC API - Refunding an Account
• XML-RPC API - Refund a Vendor
• XML-RPC API - Refund a Customer

View all 8

XML-RPC API - Calling 2

• XML-RPC API - Manage Call-Back Calls
• XML-RPC API - Manage Active Calls

XML-RPC API - Miscellaneous 17

• XML-RPC API - Send an Email
• XML-RPC API - Destination Sets Management
• XML-RPC API - Validate Passwords Using a Password Policy
• XML-RPC API - Retrieve Service Plan Information
• XML-RPC API - Apply Translation Rule

View all 17

XML-RPC API - Examples 9

• XML-RPC API - Python Examples
• XML-RPC API - Request
• XML-RPC API - OK Response
• XML-RPC API - Fault Response
• XML-RPC API - Sign-UP HTML Page (Full Example of the old version)

View all 9

XML-RPC API - Caveats 1

• XML-RPC API - Caveats

XML-RPC API - System Dictionaries 1

• XML-RPC API - Get System Dictionaries

XML-RPC API - CDRs data retrieving 4

• XML-RPC API - Exporting Vendors CDR to Mera Format
• XML-RPC API - Get CDRS of a Customer
• XML-RPC API - Get CDRS of an Account
• XML-RPC API - Retrieve SDP data of a call

XML-RPC API - External Balance Daemon 1

• XML-RPC API - External Balance Daemon

XML-RPC API - Binary Upload 3

• General Information
• getUploadToken()
• getUploadStatus()

XML-RPC API - SSL Certificates 1

• SSL certificates management

XML-RPC API - CA Lists 1

• CA lists management

XML-RPC API - Network Services 1

• Network Services management

XML-RPC API - Tariffs Management 2

• Tariffs Management
• Tariff's Rates Management

Core applications 16

• Voicemail application
• Play Balance application
• Calling Card IVR Application
• Top-Up accounts without using the IVR application.
• Play Prompt IVR application

View all 16

Simple API 1

• Simple API

OpenVPN Client Configuration 1

• OpenVPN Client Configuration

SMG Documentation 1

• SMG Frequently Asked Questions

[SippyPBX] Features 1

• [SippyPBX] Call Recording Configuration