This table should help illustrate what one type of user can or cannot access in our web interface.


Some customers were set up with a custom NOC user class.  We plan on formalizing this as a user group starting in our Sippy Softswitch 5.2 version going forward.




AdministratorReporterBillingCall Shop OperatorNOC ** Starting in 5.2
My Preferencesyesyesyesyesyes
Payment historyyesyes


Accountsyesyesyes

Customersyesyesyes

Vendorsyesyesyes

Tariffsyesyes


Destination Setsyesyes


Routing Groupsyesyes


Active Callsyesyes
yesyes
My Call Recordsyes


yes
ASR/ACD Reportsyesyesyes
yes
Customer Call Recordsyesyesyesyesyes
Customer Summary Reportsyesyesyes

Customer Profit And Loss Reportsyesyesyes

Customer Sales Reportsyesyesyes

Vendor Call Recordsyesyesyes
yes
Vendor Summary Reportsyesyesyes

DIDs Call Recordsyesyesyes
yes
Callshopyes

Yes
Callshop Preferencesyes

Yes
Monitoringyes


yes
Test Dial Planyes


yes
Network Traffic Captureyes


yes
Looking Glassyes


yes
IP Firewallyes


yes
Extract SIP Logsyes


yes