The table below is designed to illustrate the information/settings each type of user can/cannot access through the web interface.  


Some Customers were set up with a custom NOC user class.  We plan on formalizing this as a user group starting from version 5.2 forward.




AdministratorReporterBillingCall Shop OperatorNOC ** Starting in 5.2
My Preferencesyesyesyesyesyes
Payment historyyesyes


Accountsyesyesyes

Customersyesyesyes

Vendorsyesyesyes

Tariffsyesyes


Destination Setsyesyes


Routing Groupsyesyes


Active Callsyesyes
yesyes
My Call Recordsyes


yes
ASR/ACD Reportsyesyesyes
yes
Customer Call Recordsyesyesyesyesyes
Customer Summary Reportsyesyesyes

Customer Profit And Loss Reportsyesyesyes

Customer Sales Reports
yesyes



Vendor Call Recordsyesyesyes
yes
Vendor Summary Reportsyesyesyes

DIDs Call Recordsyesyesyes
yes
Callshopyes

Yes
Callshop Preferencesyes

Yes
Monitoringyes


yes
Test Dial Planyes


yes
Network Traffic Captureyes


yes
Looking Glassyes


yes
IP Firewallyes


yes
Extract SIP Logsyes


yes