System Elements

Accounts Overview
Accounts Overview Accounts represent logical or physical end points in the VoIP network.  An example of a physical endpoint is a SIP phone or individual po...
Mon, 20 Sep, 2021 at 3:47 PM
Customers
Customers Overview Customers are logical elements in the system usually representing termination partners, resellers, or virtual customers you create for ...
Mon, 20 Sep, 2021 at 3:52 PM
Tariffs and Rates
Tariffs and Rates A Tariff is a logical element in the system which represents the rules for rating and billing the calls made by an Account or Customer. ...
Fri, 10 Jan, 2020 at 4:21 PM
Balance and Credit Limit
Balance and Credit Limit In addition to Tariffs, each Customer or Account has two basic Rating and Billing parameters associated with it; they are, Balanc...
Mon, 13 Jan, 2020 at 10:38 AM
Low Balance Notifications
Low Balance Notifications The Low Balance Notification feature will send an automatic notification email to a Customer or Account when their respective Av...
Wed, 9 Oct, 2024 at 4:06 AM
Service Plans
Service Plans Overview Service Plan is a feature that allows you to periodically bill Accounts a fixed amount related to "Service Charges" f...
Wed, 9 Mar, 2022 at 6:17 AM
Vendors and Connections
Vendors and Connections Vendors Vendors are logical entries in the system representing carries to which calls will be sent for termination. Each Conne...
Thu, 11 Jul, 2024 at 7:07 AM
Destination Sets and Routes
Destination Sets Destination Sets are the combination of prefixes, Routes, and per minute rates associated with a particular Connection or group of Conn...
Wed, 1 Jun, 2022 at 7:11 AM
Routing Groups
Routing Groups Routing Groups are the Connections and Destinations Sets that completely define how the system will route calls from a particular Customer...
Thu, 16 Jan, 2020 at 1:21 PM
DID Pool
DID Pool is a feature that allows you to configure DID (Direct Inward Dialing) numbers.  DID numbers can be forwarded to the system via DID gateway or spe...
Wed, 7 Feb, 2024 at 1:15 AM