Sippy Software, Inc.
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Description-wise filtering option in ASR and ACD Report for specific destination
2 CommentsSorted by Oldest First
This function is a basic requirement of Wholesale VoIP. We recently moved to Sippy and really finding it
difficult in terms of reporting. we carry a separate calculator with us doing all the manual calculations to get the ASR/ASR for each operator --- but that is impossible for countries like India etc where we have huge amount of prefixes and networks--- this is a simple thing what could be added to summary report instead of ASR/ACD recport-- Our suggestion is to remove the ASR/ACD feature which seems of no use in such scenarios where we run multiple destinations on a single vendor the Summary report looks nice
if there is one more search filter introduces and also included ASR/ACD in the summary then we wont need the separate useless ASR/ACD reporting functions
here is our suggestion which is a very simple implementation in terms of development
we have this search option in Summary " Country/Description"
And similarly if the ASR/ACD could as well be added here which seems a simple job of calculation and introducing two new parameters in this table...
Due to such missing functionalists we are really not happy with Sippy and thinking to quit sippy.
We hope this is going to be added on emergency basis ...
difficult in terms of reporting. we carry a separate calculator with us doing all the manual calculations to get the ASR/ASR for each operator --- but that is impossible for countries like India etc where we have huge amount of prefixes and networks--- this is a simple thing what could be added to summary report instead of ASR/ACD recport-- Our suggestion is to remove the ASR/ACD feature which seems of no use in such scenarios where we run multiple destinations on a single vendor the Summary report looks nice
if there is one more search filter introduces and also included ASR/ACD in the summary then we wont need the separate useless ASR/ACD reporting functions
here is our suggestion which is a very simple implementation in terms of development
we have this search option in Summary " Country/Description"
And similarly if the ASR/ACD could as well be added here which seems a simple job of calculation and introducing two new parameters in this table...
Due to such missing functionalists we are really not happy with Sippy and thinking to quit sippy.
We hope this is going to be added on emergency basis ...
Mike
said
over 9 years ago
Hi,
I recommend to use the third party software bitseye for better reporting, you can see the demo from the below link.
username: bitstest
password: Bits#990
Regards,
Mike
Irfan Faiz
Dear Concern:
Could you please check whether the following option can be implemented in Sippy in near future:
Suppose for India, there are many prefixes (Almost 7000). Some prefixes are Mobile, some are BSNL and rest of the prefixes are state wise like Kolkata, Mumbai and much more. If we can search the description wise ASR and ACD report for any specific destination like India(91), it will be added an advantages for the wholeseller to identify the quality for different area of one specific destination and based on the output, we can make changes into the routing for better performance.
BR
Irfan Faiz
1 person likes this idea