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ACD/ASR warning/block for customers

I would like to suggest quality routing based on ASR/ACD so you can award good performing customers who are sending low quality traffic.

Like other SBC vendors have, is the ability to auto-block customers who are sending in a certain percentage ASR like below 15% during last 30 min. This will avoid having vendors getting pissed, and avoid to have low quality stats over your overall stats.
That comes automatically of course with an automated email with some stats.


Ferry - Voiped Telecom

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