We've have received this feature request from a few of our customers. I think this would be a very useful feature and we will start the development efforts on this shortly after our 5.2 Sippy Softswitch is released to production. We hope to deliver this feature in 2019.
Please share update on the above requested feature.
In the ASR / ACD report, Could you please include an option to choose by Country/ escription (just how we have in the Summary Report)
This would help us to find out stats based on Country / Description / Prefix).